Consumer Action Worker Help provides you with the resources and information you need to identify exploitative products and business practices and help your clients fight back.

Financial counsellors, community legal centres and other community professionals are often the first line of defence against predatory and exploitative businesses for people experiencing disadvantage and vulnerability. We want to support you in the important work you do!

Check out our Worker Help Library for a range of toolkits that you can use to help your clients.

(Currently being updated – watch this space!)

 Or call our Worker Advice Line to speak to one of our friendly lawyers.

Click here to find out more about Worker Advice Line and the kind of assistance you can expect to receive.

Please note, we are only able to provide advice and assistance with the following types of matters: banking disputes; credit disputes; debt collection; defective goods and services; electricity; gas and water company disputes; insurance; motor vehicle purchases and disputes; overcharging for goods and services; public transport fines; problems with debt collectors; rights to refunds; telephone and internet company disputes (including billing, misleading selling practices, unfair contracts); unfair contract terms.

 Keep updated with the latest consumer news for community professionals.

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