Everything you need to know about consumer law.

As you will see in the following modules, the Australian Consumer Law - or the ACL, as we'll refer to it - contains a number of protections for people when they are buying goods or services. Many people aren't aware of their rights as consumers and, as a result, suffer financially when they unknowingly purchase poor quality goods and services or are taken advantage of by unscrupulous businesses.

As someone who works with vulnerable, disadvantaged and marginalised clients, it is important that you are aware of the protections and compensation that the law offers.