Date: Tuesday, 22 January
Time: 9:30 a.m. to 12:30 p.m.
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Learn how you might be able to use the protections of the Australian Consumer Law to help your clients with dodgy cars, faulty goods, problems with debt collectors, pushy door-to-door salesmen and exploitative businesses. The session will use client stories to examine the legal principles surrounding misleading and deceptive conduct, unconscionable conduct and remedies available to consumers. The session will also look at clients' rights under the Australian Consumer Law and Fair Trading Act 2012 (Vic), including prohibited debt collection practices and the powers of VCAT to hear and determine consumer and trader disputes.
This session will be delivered by Amanda Storey, our Director of Legal Practice, and Ursula Noye, our Special Counsel.