Registrations open: Legal Training for Community Legal Centres


Do you have clients with debt, consumer credit and insurance issues? Consumer Action is running sessions for community lawyers in May 2018 and we’d love for you to join us.

(Sessions will be streamed online. However, we do have limited places available for those who would prefer to attend in person.)

Date: Tuesday, 8 May
Time: 2 – 3 p.m.
Click here to register


As community professionals working to help disadvantaged and vulnerable people, our clients’ situations are often made more difficulty because of financial difficulties.

Join Shungu Patsika and Janet Inglis from our financial counselling team, as they provide this fantastic overview of all the issues you need to be aware of when working with clients in financial difficulty: how your clients can access grants and assistance, their options for dealing with debt (utilities, loans, etc.) and aggressive debt collectors, information about credit scores and reports, and predatory businesses to be aware of (and how to deal with them).

We will be delivering this session as part of Community Legal Queensland’s webinars.

Date: Thursday, 3 May
Time: 1 – 4:30 p.m.
Click here to register


Learn how you might be able to use the protections of the Australian Consumer Law to help your clients with dodgy cars, faulty goods, problems with debt collectors, pushy door-to-door salesmen and exploitative businesses. The session will use client stories to examine the legal principles surrounding misleading and deceptive conduct, unconscionable conduct and remedies available to consumers. The session will also look at clients’ rights under the Australian Consumer Law and Fair Trading Act 2012 (Vic), including prohibited debt collection practices and the powers of VCAT to hear and determine consumer and trader disputes.

This session will be delivered by Amanda Storey, our Director of Legal Practice.

Date: Friday, 11 May
Time: 10:30 a.m. – 12:30 p.m.
Click here to register


Learn how you might be able to use the protections under Australian credit law to help your clients who are struggling with bank and payday loans, credit card debt, leases, rent-to-buy and other similar credit products.

This session will be delivered by David Niven, a Senior Solicitor from our legal practice.

Date: Monday, 7 May
Time: 10 a.m. – 12 p.m.
Click here to register


Learn about the process of debt enforcement and the various options available to creditors to enforce a judgment debt.  Find out how you can intervene in the process to protect people struggling with debts. Learn about how the different enforcement options interact and what this means for determining if your client is “judgment proof”.

This session will be delivered by Jillian Williams, our Director of Service Development and Partnerships.

Date: Friday, 18 May
Time: 11 a.m. – 1 p.m.
Click here to register


Find out how you can get a refund for clients who have been sold unsuitable insurance products, what you need to know about funeral insurance, how to deal with common problems people have when making claims and with car insurance.

This session will be delivered by Philippa Heir, our Managing Lawyer (Insurance).

Find out about upcoming sessions and more resources for lawyers.

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